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Our Privacy Policy

fetegold.com (the “Website”) is a website owned and operated by Tadaffete Retail Ventures. This policy explains how we collect, use, and share your Personal Information on our website and services. This policy is incorporated into our Terms of Use at checkout.

By using our Website, you agree to be bound by this Privacy Policy.

 

This policy sets out to disclose:

1.  What information we collect;

2.  How we use that information;

3.  Why we collect that information; and

4.  Your options regarding the use of your Personal Information.

  1. What information we collect

We may collect Personal Information about you in various ways, such as through our Website, emails, social media channels; on special events; live chats, or by telephone. The Personal Information we collect may include:

1.  Contact information such as your name, email, address including postal code, telephone number, and country of residence by completing forms on our website or by email;

2.  Payment information such as your name on card, card number, expiration date, security code, delivery and billing address.

3.  Customer care information through your inquiries, comments and chats.

4.  Your login username and password details.

5. Details of any transactions you make.

6.  Information we may obtain from third-party service providers.

7.  When you sign up for our newsletters or marketing materials, we collect your email address and name.

8.  We may ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

9.  We may receive information from providers of third-party applications such as Facebook, Instagram, Youtube, Pinterest. This information is collected directly by these providers and is subject to their privacy policies or notices. To the extent permitted by applicable laws, Tadaffete is not responsible for these Providers’ information practices.

10.  We may receive credit history from credit bureaus, which we use to help prevent fraud and to offer certain credit or financial services to you.

    2.  How we use your information

We may use the information we collect to:

1.  Create and manage your account with us;

2.  Verify your identity; identify and prevent fraud or other unlawful activities, claims, and other liabilities; and for general protection.

3.  Respond to your enquiries and communicate with you;

4.  Provide fetegold products and services to you;

5.  Process your payments;

6.  Operate, evaluate, and improve our business.

7.  To optimize your fetegold online experience by analyzing performance and improving service;

8.  Comply with and enforce applicable legal requirements, relevant industry standards, contractual obligations, and our policies; and

9.  Other purposes which we will notify you at the time of collection.

    3.  Why we collect your information

1. To open an account on our website.

2.  To keep you informed of our products, services, events and promotions.

3.  To process your payments and transactions.

4.  To deliver our products and services

5.  To improve our business, products and services.

6.  To comply with and enforce legal requirements, industry standards, obligations and our policies.

    4. Your options regarding the use of your Personal Information

You can opt out of all future contacts from us at anytime through our email, telephone number or our live chat; all on our website.

 

 

Changes to this policy

We may review and update the terms of this Privacy Policy from time to time. We reserve the right to change this policy as necessary to comply with the law or for legitimate business purposes. By continuing to use fetegold services, you agree to be bound by the updates to this policy.

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